Privacy Policy

Cats Group recognises that your privacy and the protection of your personal information is important to you and is committed to protecting your privacy. This Privacy Policy describes the measures taken by us to protect your privacy in connection with your use of our site. This Privacy Statement discloses our collection, use and storage practices surrounding the personal information we collect from you. “Personal Information” is defined as the information such as your name, and email that can be used to identify you.



We will not sell, lease, or share your personal information with any other companies, except those who need it to help us serve you (e.g. providing your name, and address to our third party shipping agent and payment processor -with whom we share your financial information to fulfil payment).

We will not spam you. For those few emails that we do send out, we always include a way for you to unsubscribe from any and all non-essential communications.


How the information collected is used:

The information collected from you when you request a quote on our Site is used to contact you in the normal course of business (e.g. phone call or emails). We also use your email to send you newsletters and promotions from our Site.

We use non-personally identifiable information in aggregate form to build higher quality, more useful Services by performing statistical analyses of the collective characteristics and behaviour of our Customers and visitors, and by measuring demographics and interests regarding specific areas of the Site.

Cats Group does not share any personally identifiable information with third parties for their promotional purposes. In addition, Cats Group will not use or share your personal information in a manner that differs from what is described in this Privacy Policy without your prior consent.


Choice to Opt-out:

Cats Group believes that all emails it sends to you are designed to help you best use the Services. The solicitations are limited in that they, among other things, will clearly indicate the originator of the email and provide the customer with a method of "opting out" of receiving future communications of a similar nature. To opt out of receiving non-essential communications, such as newsletters and promotions, users can click the "unsubscribe" link that is included at the bottom of any and all such communications.


When your information may be disclosed:

Cat Group reserves the right to disclose information or documents concerning or submitted by you as we reasonably feel is necessary to protect our systems or business, including but not limited to complying with a judicial order or with government agencies or law enforcement officials. Specifically, but without limitation, we reserve the right to disclose such information or documents when: you are in violation of our Terms and Conditions or other published guidelines; you partake (or are reasonably suspected of partaking) in any infringing or illegal activity, even without a subpoena, warrant, or other court order; in response to court and governmental orders, civil subpoenas, discovery requests, and as otherwise required by law; as well as in response to allegations of infringement or illegality.

In the event of a sale, acquisition or merger of some, or all of Cats Group’s assets, your personal information would likely be a part of the transferred assets. In such an event, we shall notify you via a notice on our Site prior to the transfer, or by email, with your choices on how your information is to be used henceforth.


Surveys and Competitions:

Occasionally, Cats Group may conduct surveys in order to better deliver advertisements and content, and to better understand your needs relating to the products and services. We will not share your survey information with any third party, except in aggregate form.


Blog Disclosure:

When you choose to comment on our blog, you should be aware that any personal information you select to disclose within your comment can be read, collected, or used by other users of these forums, and could be used to send you unsolicited messages. We are not responsible for the personally identifiable information that you choose to submit in these forums.


How you may access & update your information:

If you would like to change your personally identifiable information in our databases, you may do so by contacting our customer care team. We will make reasonable efforts to comply with your request.


Updates to this privacy policy:

We may occasionally update this Privacy Policy. When we do, we will also revise the "last modified" date at the top of the Privacy Policy. We encourage you to periodically review this Privacy Policy to stay informed about how we are protecting the personal information we collect. Your continued use of the site constitutes your agreement to this Privacy Policy and any updates.


Third party links:

The Cats Group web site may contain links to other Internet web sites, including co-branded or other affiliated sites, which may or may not be owned or operated by Cats Group. These linked sites have separate and independent privacy policies. This Privacy Policy only covers our Site and does not cover any other website. We therefore have no responsibility or liability for the content and activities of these linked sites. We strongly encourage you to become familiar with the privacy practices of those sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these linked sites (including if a specific link does not work).

This policy was last modified on December 2010